Privacy Policy

Effective Date: Jan 30, 2025

At Old West Temecula, your privacy is important to us. This Privacy Policy explains what personal data we collect, how we collect it, how it’s used, and how we protect it. By using our website and services, you agree to the terms of this policy.

1. Data Collection

We collect the following types of personal data:

• Names
• Email addresses
• Phone numbers
• Payment information
• Booking details
• Guest preferences and special requests

How we collect personal data:

• Through contact and booking forms on our website
• Via payment processing and communication
• From third-party integrations and databases

We may collect information about guest preferences or special requests to improve your experience. This information is securely stored in email history and is password protected.

2. Cookies and Tracking Technologies

We do not use cookies or other tracking technologies on our website at this time.

3. Purpose of Data Collection

We collect personal data to:

• Process bookings
• Send marketing materials (with consent)
• Improve the user experience on our website
• Comply with legal obligations

Marketing Emails: We occasionally send marketing emails or materials to our customers. Users can opt in or out of these communications at any time by contacting us at contact@oldwesttemecula.com.

4. Payment Information

We collect payment details directly or via third-party payment processors. Payments may also be handled through our property manager or by check or wire transfer. Any payment information is securely stored by our third-party payment processors and potentially in email history.

5. Data Sharing

We may share user data with:

• Our property manager to facilitate bookings
• Marketing partners for promotional purposes

We do not sell or rent your personal data to third parties.

6. Data Transfers

We do not transfer user data internationally. All data collection and processing is managed locally.

7. User Rights

Users have the following rights over their personal data:

• Opt-Out of Marketing Communications: You can choose to unsubscribe from our marketing emails at any time by contacting us at contact@oldwesttemecula.com.
• Please note that we do not process requests to modify or delete personal data. Your data will remain securely stored.

8. Data Storage & Protection

We securely store user information:

• In an SSL-secure database
• In email history

While we do not currently use encryption, secured servers, or other advanced measures, we ensure reasonable protections for your data. Personal data may be retained indefinitely unless deleted manually.

9. Compliance

We comply with all applicable local regulations in Riverside County, California.

10. Third-Party Tools and Integrations

We use the following third-party tools and services, which may collect user data:

• Google Analytics
• Facebook Pixels
• Other marketing tools

These tools are used solely for user experience improvement and marketing purposes.

11. Children’s Privacy

Our website and services are intended for individuals 13 years and older. We do not knowingly collect data from children under 13.

12. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted directly on our website. We encourage users to check back periodically for updates.

13. Contact Information

If you have questions about this privacy policy or how your data is handled, please contact us at:

• Email: contact@oldwesttemecula.com
• Phone: 909-262-5358